Donna Burgett said:
I would just like to take the opportunity to thank Jenie for helping me get the business cards in such short order. I really appreciate her help, and professionalism.
I will definitely be a returning customer because of her help.
Sue Diaz said:
This is just a quick note to commend you on the professionalism of your customer service department. I’ve been a GotPrint customer for a few years and have always been impressed not only by the quality of the postcards and business cards GotPrint has produced for me, but also by the quality of the people who answer your phones. On the occasions when I’ve needed to talk with “a real person” there, those who have come to my aid have been unfailingly pleasant, sincere, knowledgeable, and helpful. Often at places that have call centers, it’s not uncommon for people to quickly pass you (or in this case, me) off to the next department. “Let them handle it,” is the feeling I’ve gotten. But not with GotPrint. For instance, over the weekend I had a question about mailing. The young man who took my call said the mailing department wasn’t in on the weekend – they’d return on Monday – but perhaps he could help. He listened and was able to give me an answer that did, indeed, help. I didn’t get his name. but, dang, he was nice. And this morning, when I was following up on some changes I needed to make – through my own fault -- layout-wise, Michele in mailing and Ryan in customer service were just as helpful. Congratulations on a great customer service department. Keep up the good work! Sue Diaz
Chuck Stone said:
Got print Rocks,
Oh yeah, your printing is great too.
A Very Happy Customer,
Thank you again for your effort
Greg Pilcher said:
Folks at GotPrint,
Thanks for the nice alert – great customer service and attention to detail. That’s a big help and we appreciate it.
As a note for your ‘happy customer’ files: Your phone assistance was very courteous and helpful. Well done! We are grateful for you all.
Got my banner yesterday and I'm impressed with the whole deal! The banner, the ease of ordering, and the speed of delivery! Thanks, guys, great job!