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Mugs - Now available with FREE standard shipping!

Feel the warmth of your memories with personalized mugs.
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Feel the warmth of your memories with personalized mugs.

The optional stand displayed is only available for the 8" x 10"
and 11" x 14" Black Faux Wood Edge Mounted Wall Prints only

We recommend that you use the latest version of a modern web browser to ensure you are able to access all of the features and functionality of our website. Continuing to use your existing browser may not allow you to take advantage of certain features.

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Since you have selected to send your CD/DVD via Mail, it will require us to manually process your files.

Since you have selected to upload your files using FTP, it will require us to manually process your files.

Manually Processed,PDF Proof 24Hrs.(+$.0.00)

Please send your CD/DVD to:

7651 N. San Fernando Rd.
Burbank, CA 91505

After checkout, you will receive email instructions for the FTP upload.

Indicate your Order # on the CD/DVD. After checkout, the order # will appear on the order confirmation page.

Important: Flash Drives, USBs, CDs and DVDs should be formatted using the ISO-9660 Level 1 or 2 or Universal Disk Format (UDF). Flash Drives, USBs, CDs/DVDs and other portable storage devices will not be returned.

I understand that my order will be canceled if we don't receive the files in 10 business days.


To ensure you receive the highest quality product, please review the following checklist:

I have verified that spelling and content are correct. I am satisfied with the document layout. I also know that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.

By entering your initials (minimum two letters), you agree to the sentence above. ?

Please wait:- Getting Combinations of Selected Size
Printed On: Ceramic Surface
Sizes: 11oz, 15oz, 16oz
Types: Standard – Solid ceramic mug with various trim colors.
Heat Activated – Heat sensitive image revealing black ceramic mug.
Color: White, Black
Trim: Colors:
  • White
  • Black
  • Indigo
  • Red
  • Light Blue
  • Pink
  • Gray
Notes: Standard Mugs are all dishwasher safe.
Heat Activated Mugs are hand wash only.
Mugs are not microwave safe.

  • 11oz. & 15oz. - No bleed required.
  • 16oz. - Please include 0.50" bleed.
  • Example: 16oz.
  • Final Size: 6.57" x 6.25"
  • Minimum of 300 dpi (dot per inch) resolution at 100% of the final print size.
  • RGB
  • .TIF, .TIFF, .EPS, .AI, .PSD, .BMP, .GIF, .JPG, .PNG, .PDF.
  • 50MB (megabytes) per file

Instant Online Proof: An instant proof will be available for you to review and approve. If you select this option, you must check your files for errors, as GotPrint will not provide you with an additional proof.

Manually Processed, PDF Proof: 24 Hours (Excluding Holidays): We will check your files and ensure they have the correct file specifications. If we find any problems with your files, we'll contact you, otherwise you'll receive a link to your PROOF to review within 24 hours.

Note: Prices include processing one set of uploaded files and creating a single proof.

You can view the status of your order online 24/7 under "My Account."

Icon Correct
Correct Mugs

To receive a full solid black color mug, please create your design
with a true black color background using hex code #000000.

Icon Wrong
Incorrect Mugs

If no background color is applied to the files provided, the background
will remain white.

To reduce file size, please upload in .jpg format. If you choose another file format, please ensure all layers are flattened. For best results, please use our downloadable templates below. All the available templates already have the correct dimensions, including bleed. For more information on bleed, color, file formats, file size, fonts, and resolution, please refer to our Preparing Files page.

Mug size options:

11oz Mugs Photoshop Icon Acrobat Icon JPEG Icon
15oz Mugs Photoshop Icon Acrobat Icon JPEG Icon
16oz Mugs Photoshop Icon Acrobat Icon JPEG Icon
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