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Production Time

Please note that production time will vary by product,
paper stock/material, and quantity.

Notice
We are currently experiencing delays due to a high volume of orders and a current staffing shortage. We are adding new team members every day in order to return to our normal production times as soon as possible. Delivery times are also not guaranteed during this affected period due to delays among the major shipping carriers. Refunds on expedited shipping may not be available.

Shipping & Production Details

All the information you need to place an order with confidence

Shipping Details

How to Calculate Ship Time

The day after your order has been shipped is considered the first day of shipping. If order ships on Monday and you select 2-day shipping, your order should arrive on Wednesday.

Pick-Up Orders

Please allow one additional business day after the quoted production time for your order to be prepared for pick up. Pick-up will be available at the closest pick-up location to your shipping address. We will notify you via email when your order is ready for pick-up.


Print Production Details

Please be advised that the shipping speed time frames listed are separate from the production time frame of your order. Adding the "production time" and "ship time" of your order will give you a more accurate estimate of delivery. All production time days are counted in business days.

How to Calculate Production Time

Your production time begins once your order is approved, paid, & processed. If processed by 9 am PT (12 pm ET), production begins that day. If processed after 9 am PT (12 pm ET), production begins the next day. Any issues with files or payment may delay your order timeline.

Rush Orders

Rush printing is not available for certain products/sizes. Order must be placed by 5 am PT (8 am ET) on a business day and approved and fully paid by 9 am PT (12 pm ET) that same day.


Shipping/Production Holidays

During holiday seasons (November 20 - January 10) as well as other holidays business is closed on, rush production time will be extended by an additional two (2) business days due to an increase in volume.

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
New Year's Day
Memorial Day
Independence Day
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
New Year's Day
Memorial Day
Independence Day

Design & Mailing Services

Design Service or Logo Orders

Orders that contain a Design Service request or Logo design, an estimated delivery date cannot be accurately calculated. After order is placed, most products will take 2-4 business days for design or logo design for the first proof. Once order is approved/paid, production will begin and the shipping details will be available in your My Account.

Mailing Service, EDDM, & Direct Mail Package Orders

Mailing service fees are not included in the order subtotal. If you select this option, you will receive a confirmation email to start the process with a Mailing Representative. All orders that contain Mailing, EDDM, or Direct Mail, an estimated delivery date cannot be accurately calculated.

*All production times and shipping times are subject to change due to billing issues, file issues, file reuploads or holds.

Production Times

Find your product or service below to see more information

Note:

Regular and Rush columns show the number of business days for production after an order is approved and payment is processed. This does not include ship time.