Special instructions for files, uploads, and more
If your file size exceeds our upload limit, you may follow the steps below to transfer your files via FTP (File Transfer Protocol).
Step 1To set up and activate your FTP server, contact us at info@gotprint.com. Please allow one business day for a response.
Step 2In order to use FTP, you will need an FTP client to connect to GotPrint.com servers. If you don't already have an FTP client installed, you can install the following FTP client:
Step 3Once you've installed the FTP client, you will need to connect to our servers using the following information.
Please name your files using the following format:
OrderNumber-OrderItemNumber-Specifier.Extension
All customers MUST follow these instructions at all times while submitting orders through FTP. Failure to do so will cause delays and/or mistakes in the ordering process and will eventually result in that customer's termination of rights for using our FTP system.