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How to Order

Our in-house mailing department is here to help you at every step.

1. Design Your Product

1. Design Your Product

On the product order form, select your print options and upload your file. Please use our templates to ensure your design follows USPS® guidelines.

Download product templates
2. Place Your Order

2. Place Your Order

During checkout, choose "Mailing Services" as
your shipping method and submit your order.
We won't charge you until we're ready to begin

See what's included
3. Provide Mailing Addresses

3. Provide Mailing Addresses

Email your mailing list to mailing@gotprint.com; include your order number in the file name and subject line. A representative will contact you to begin the process.

Download mailing list template


To avoid delays, please make sure you have a 4" x 3" white area on the back side, in the lower right hand corner and a 1" x 1" white area in the upper right hand corner. These blank spaces are required for us to ink the addresses and include our indicia.

Choose UV Front Only when ordering to see the Mailing option at checkout.

Mailing Service Products & Pricing

All prices are based on one-time mailing and data processing. Pricing does not include printing.
All Mailing Orders and Mailing Services will be printed and shipped from California.

Need some help getting started? Call 1.877.922.7374

USPS Holiday Schedule
USPS Holiday Schedule
Observed holidays

Frequently Asked Questions

Your mailing list should be in a spreadsheet format using either Excel or Ascii Comma Delimit. Need an example? Download a sample spreadsheet here.

When calculating the cost for the postage itself, go to the Postage Tab and take the presort standard or first-class mail cost based on the size of the product you are ordering. Then, multiply that by your quantity. Example: .45 cents x 2500 postcards = $1,125 is the estimate for your postage cost.

Please note, once we run the final list of addresses provided, we will only charge postage on the exact amount mailed out.

Due to circumstances beyond our control, we cannot guarantee a mail out date for your order. Although we do our best to accommodate future delivery dates specified upon ordering, we cannot guarantee that mailers will be delivered on said requested dates. We recommend placing your order in accordance with the time that you would like your mailers to be sent out.

Orders will be sent out as soon as the printing process has been completed. The turnaround time for processing is 1-3 business days after printing is complete.

Generally, the Post Office mailing times are as follows:
First Class: 3-5 business days
Standard: 10-15 business days

However, please note that as a result of unprecedented circumstances, mailers may temporarily experience delivery delays due to limited transportation availability. At this time, we recommend that you avoid ordering time sensitive mailers, as we cannot guarantee mail out dates and exactly when mailers will arrive.

Since GotPrint's permit number is indicated on the indicia, we will not be able to send you the remaining pieces of your mailing order. We will only be able to send you 5 samples. For example, if you ordered 5000 postcards and there are only 4,500 valid contacts, the remaining 500 postcards will not be sent to you. Remaining pieces can be stored for up to two months for future mailings or recycled. Please note that there is a minimum of 200 addresses required for standard mailing and 500 required for first class.

No, all orders are bundled and mailed out in the same way. There are no special indicators on mailing orders based on campaign.

Additional Information

Please refer to the points below to clarify any concerns you may have.

Notice: As a result of the COVID-19 pandemic, mailers may temporarily experience delivery delays due to limited transportation availability. At this time, we do not recommend ordering time sensitive mailers as we cannot guarantee mail out dates and when the mailers will arrive.

  • Postcards with High Gloss UV coating on the Mailing panel will require labeling (see optional services)
  • Any changes to the specifications will require a revised quotation.
  • All services are upon approval.
  • Our liability is limited to the amount of our invoice (excluding postage).
  • Actual postage figures will be determined by running the mailing list.
  • Inserts to be supplied folded and sealed to fit into Envelope #10 Standard.
  • Addressing only. Orders do not include barcoding or sorting.
  • We also offer Inserting only service (see Optional Services).
  • For multiple set orders, all sets must have the same design.
  • If you're interested in mailing booklets or catalogs, please call 1.877.922.7374 (Option 3) or email us at mailing@gotprint.com for pricing information.
  • All orders above $5,000.00 must be paid by Cashier's Check, Money Order, or Wire Transfer.

Custom Postcard, Brochure, and Letter Mailing Services

Sending targeted mailers to your customer base is one of the most effective ways to communicate with your audience. A well-designed postcard, for example, is sure to catch their eye and act as a tangible reminder of your company’ s products and services. At GotPrint, we offer affordable full-service mailing packages that allow you to send postcards, brochures, and letters to everyone on your customer list. Whether your address list is in the hundreds or in the tens of thousands, our knowledgeable staff is here to oversee the printing and postage process to ensure your mailers are delivered quickly and efficiently. Our packages cover postcards, brochures, and folded letterheads (plus envelopes), so you can order the product best suited to your purpose. You can even add optional services, such as labeling and double tabbing.

Regardless of which product you choose, you'll love our range of options. Choose between 4" x 6" or 5" x 7" postcards in a variety of paper stocks including gloss, matte, and recycled. If you have more information to cover, try our tri-fold and half-fold brochures, which allow plenty of room for text and images. Finally, if you’re sending a letter, our professional letterheads and envelopes are both printed on a high-quality smooth white paper for a coordinated look. Take advantage of our mailing services to free up your time without sacrificing a powerful promotional opportunity.